What happened? The outage began around 3:00 PM Eastern time which is around 1:30 AM IST. This was peak gaming time for the West which left a lot of people disappointed. This affected Xbox Series X, Xbox Series S, and Xbox One devices.

Xbox’s response

Xbox Support’s official account posted a tweet acknowledging the issue. The tweet said,

— Xbox Support (@XboxSupport) February 25, 2021

Resolution

The issues took a long time to be fixed, precisely 5 hours. Once the issue was fixed Xbox posted a tweet announcing that the service was back online. It said, However, even after the issues were resolved, many users were unable to access their accounts. Some users who were trying to play Rec Room were still unable to do so. The next tweet confirming the issue said,“ This issue was fixed eventually and now the Xbox Status page shows that all issues have been fixed.

The reason behind the outage

Microsoft has not revealed the reason behind the outage. The company may provide clarification in a few days when they find out the cause of the problems. If you’ve any thoughts on Xbox Live faces a massive outage, the service was down for 5 hours, then feel free to drop in below comment box. Also, please subscribe to our DigitBin YouTube channel for videos tutorials. Cheers!